Your deposit is never simply lost
– Switch to another 2027 camp with free places: free until 1 May 2027
– Pass your place to a friend: free until 30 days before the camp
– Cancel at least 90 days before the camp: your deposit moves to 2028
– Cancel and your place is filled from the waiting list: CHF 300 back (350 minus 50 processing)
Otherwise the deposit is non-refundable. If your camp is already full when your deposit arrives, you choose another camp, the waiting list or a full refund.
If the balance is not paid by 15 May 2027, the place goes to the waiting list and the deposit is kept.
Balance:
– more than 90 days before arrival: refunded or carried over to the next year
– 30 to 90 days before arrival: 50 % refunded
– less than 30 days before arrival: no refund, but if your place can be filled, you receive 100 % of what you paid as credit for the next year
If you cancel because of an injury or illness confirmed by a medical certificate, we treat it as a cancellation more than 90 days before the camp.
We recommend travel cancellation insurance.

Weather
The camps take place in any weather. The guide adapts routes and timing to the conditions. Bad weather is not a reason for cancellation or refund.

Cancellation by us
Camps are led by Dr. Elena Lopez or another qualified trail running guide engaged by Sports Medicine Consulting GmbH. If a guide becomes unavailable, we first replace them with another qualified guide and the camp takes place as booked. Only if a camp cannot take place at all (a guide is ill or injured at short notice and no qualified replacement is available, or official closures or restrictions make the stay impossible), we inform you as soon as possible and you choose:
a) a free move to another camp of the same year with free places,
b) a new date we open for the affected group, if we can offer one, or
c) a full refund of everything you paid to us, within 14 days.
Further claims are excluded to the extent permitted by law.